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Our team will respond within 2 hours during opening hours. Same-week appointments available for most services.

This form does not constitute medical advice. For urgent medical matters, contact your GP or call 999.

Customer complaints

Not happy with your care? Let us know.

We take every concern seriously. Most issues can be resolved quickly when you raise them with us directly. If you would prefer to put it in writing, please email or post your complaint to the superintendent pharmacist below.

Post
Superintendent Pharmacist, 1 Lord Street, Radcliffe, Greater Manchester M26 3BA
Response times
Acknowledged in 3 working days · resolved within 10

You can escalate to the GPhC or NHS England at any time — details on our complaints page.

Read the full complaints procedure